Mercure Exeter Rougemont Hotel
Отзывы гостей
Perfect central location. Ideal for those arriving by train. Public areas really well presented. Room was basic but really clean and everything we needed: iron, hairdryer, ironing board, tea/coffee, bathroom well stocked with toiletries etc. Breakfast great, lots of choice. Staff really friendly and helpful, and nothing too much trouble - thank you! (The trees and Christmas decorations were beautiful!)
Charles
декабрь 2024 г.
the hotel was absolutely stunning! I was celebrating my mum's 50th with her and treated her to a junior suite room. I kindly requested from the hotel just a couple of days before if they could do something for my mum's birthday and they went absolutely above andbeyond! they put happy birthday balloons in the room and put lots of flowers all over the bed! was such a lovely gesture. really enjoyed the room. Breakfast was great as well, with a nice buffet style breakfast with a lot of options. Great clean room and lots of amenities and very centrally located.
Rafaela
сентябрь 2024 г.
Check in was excellent. Excellent customer relations!! We paid for the room and the car parking fees upon arrival. Car park was conveniently located right at the door.
Kee
сентябрь 2024 г.
The staff were very friendly and helpful- particularly the lady on reception who gave us a great recommendation for dinner. Room was comfy and mostly quiet (Saturday nights are a little rowdy outside but all settled by 11.30). Location is excellent for transport links and city centre exploring.
Jessica
август 2024 г.
I know some people find the mattresses too firm, but for me, it was perfect! very comfortable sleep. The hotel is generally very quiet at night (there was a woman having a very vocal fight/screaming competition for about an hour Saturday night, but it's not the hotel's fault that someone can't control their temper or their alcohol intake!). Just across from Exeter Central Station and about two minutes walk from the centre of Exeter itself, the location couldn't be better. Staff was absolutely lovely!
Laerke
июль 2024 г.
Very convenient for exploring the centre of Exeter.The room was comfortable and the breakfast was excellent there was plenty of variety. The evening meal in the restaurant was well cooked and reasonably priced.The staff were professional, friendly and helpful.
Suzi
август 2024 г.
Staff were very friendly and could not do enough, they gave us interconnecting rooms although I had forgotten to ask, which was amazingly helpful. Room was spacious and clean and kids beds were comfortable. The hotel is slap bang in the middle of the city centre so within walking distance of everything including the Cathedral and some of the best restaurants.
Fozia
июнь 2024 г.
Fantastic location (as long we you don't have to park there). It was perfect for exploring the city and for eating out, but also coming back to deposit purchases/have a cup of tea/change. Very comfortable rooms. The staff were great. You could fully open the windows, allowing us to actually control the temperature/air flow. Although the rooms are modern, the entrance hall and communal areas were wonderful.
Daniel
май 2024 г.
The staff were lovely, very helpful and accommodating. The hotel was clean and well presented. Fresh linen, towels and a lovely selection of teas & coffees in our room. The location was fantastic, straight across the road was the rail station (though we didn't hear the trains) and the lovely saxon gardens. And ofcourse it being central, we were seconds away from cafés and other places to eat. As well as the main shopping street, the cathedral it's self was a mere 5 mins stroll away.
Hayley
июнь 2024 г.
The Mercure Exeter Rougemont is just opposite Exeter Central train station, which is ideal for travelling to. I was given a free upgrade with a lovely, much larger room, fridge, coffee machine, and a king-size bed. I didn't spend much time in the room but it was very good size and plenty of space for all my things. The bed was quite soft but comfortable. The bathroom had shampoo and conditioner, handsoap, and body lotion.The staff were incredibly helpful and kind at all times. I would definitely recommend and stay here again.
Ulrika-igraine
апрель 2024 г.
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